Set in Madrid's prestigious Salamanca district, the NH Madrid Balboa is a modern four-star design hotel offering a privileged base for both leisure and business travellers. Renovated in 2017, the hotel is just steps from Paseo de la Castellana and a short walk from the exclusive boutiques of Calle Serrano and Calle Goya, El Retiro Park (under 2 km) and the National Auditorium of Music. Metro stations Núñez de Balboa and Avenida de América are both within 200–400 metres, providing direct connections to the city centre and the airport.

The 111 light-filled rooms feature hardwood floors, smart lighting systems, free Wi-Fi, flat-screen satellite TV, minibar, in-room safe and en-suite bathroom with hairdryer. Thirteen rooms have a private terrace with city views. Guests enjoy a daily breakfast buffet with made-to-order eggs on weekdays and churros at weekends, as well as an open-plan lounge-bar area with library. The hotel also offers a gym, on-site restaurant, meeting room, private parking with EV charging, and a fully pet-friendly policy.